MAQSHAN’S ONLINE CRM CUSTOMER APPRAISAL FORM
Client/Customer Name :
E-mail ID:
Contact Number:
Customer Representative :
Designation :
(a) Service Execution :
(b) Consistency in Quality :
(c) Service Performance :
(d) Identification and Rectification :
(e) Inspection  & Maintenance :
(a) On time Service Delivery :
(b) Adjusting in delivery schedules :
(c) Response to meet exigencies/urgent requirements :
(a) Resolution of your complaints :
(b) Our response to your special requirements :
(c) Our response to your communication :
(d) Our Service Range :
(e) Time taken for completing your service :
YOUR VALUABLE SUGGESTIONS FOR IMPROVEMENT  (On specific issue, please) :
Any Additional Service required :
Name of Maqshan’s Employee Dealing With you :
Employee Ref ID or Contact No :
Name of Location :
Name of Division :
If require, attach additional sheets - Upload File :
Please Select a number ('10' indicates highest level of satisfaction and '1' indicates lowest level of satisfaction).
A) QUALITY
B) DELIVERY
C) SERVICE
Region :